Privacy
Last updated 13 September 2026
Schedlio is appointment software for salons and barbershops. This page explains, in plain words, what we hold and why. If anything here is unclear, email hello@schedlio.com and we will answer.
Who holds what
There are two kinds of people in Schedlio, and it matters which one you are.
- If you run a salon, we hold the account you created and the business details you entered.
- If you booked an appointment, the salon holds your details and decides what happens to them. We store and process that information on their behalf. Ask the salon first — we will help them, and you, if they need it.
What we collect
- Your account — your name, email address and a scrambled form of your password. We never store the password itself.
- Your business — its name, timezone, contact numbers, opening hours, services, team and logo, as you entered them.
- Appointments and customers — the bookings made with you, and the names and phone numbers your customers give when they book.
- Technical records — ordinary server logs needed to run and secure the service.
What we do with it
We use it to run Schedlio for you: showing your booking page, keeping your diary, and holding your customer list. We send you account emails — confirming your address, and resetting your password when you ask. We do not sell your data, and we do not use your customers’ details to advertise anything.
We are not sending appointment reminders to your customers during the beta. When we do, we will say so here first, and the contact details you already hold are what they will be sent to.
Who else sees it
Only the suppliers we need to operate the service — our hosting provider, our database provider, and the email provider that delivers account emails such as password resets. They act on our instructions. We do not share your data with anyone else unless the law requires it.
How long we keep it
For as long as your account is open. If you close your account, we delete your data, apart from anything we are required to retain.
What you can ask for
A copy of your data, a correction to it, or its deletion. If you have a Schedlio account, the Data and privacy section of your account page sends us the request. You can also email hello@schedlio.com — it reaches the same place.
These requests are handled by a person, not automatically. Sending one does not delete or change anything on its own — we will confirm with you by email before we act, and we will come back to you as quickly as we can.
If you are a customer of a salon rather than the salon itself, contact the salon — they decide, and we will act on their instruction.
Where it is stored
On servers operated by our hosting providers, which may be outside Malaysia. We choose providers that protect data appropriately.
Changes
If this notice changes in a way that matters, we will say so rather than quietly updating the date.